Effective Date: April 1, 2025

Camino Scottsdale LLC d/b/a The Verdānt ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a direct booking. Please read this policy carefully.

1. Information We Collect

a. Information You Provide Directly

When you make a booking or contact us, we may collect:

• Full name and contact information (email address, phone number)

• Payment information (processed securely through our booking platform; we do not store full card details)

• Booking details including check-in/check-out dates, number of guests, and special requests

• Any other information you voluntarily provide through inquiry forms or communications

b. Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and analytics tools, including:

• IP address and general location data

• Browser type and version

• Pages visited and time spent on site

• Referring URLs and exit pages

• Device type and operating system

c. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as pages visited, session duration, and traffic sources using cookies. This data is aggregated and does not personally identify you. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on (available at tools.google.com/dlpage/gaoptout).

2. How We Use Your Information

We use the information we collect to:

• Process and manage your booking reservation

• Communicate with you regarding your stay, including confirmations, updates, and pre-arrival information

• Respond to inquiries and provide customer support

• Improve our website and guest experience

• Comply with legal obligations

• Send you marketing communications (only where you have consented)

3. Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience and support analytics. Cookies we use include:

• Essential cookies: Required for the website to function properly

• Analytics cookies: Used by Google Analytics to collect aggregated usage data

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Hospitality and booking platform providers (e.g., Hospitable) that facilitate your reservation

• Payment processors that handle transaction data securely

• Analytics providers (e.g., Google Analytics) under their respective privacy policies

• Law enforcement or government authorities when required by law or to protect our legal rights

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with applicable legal obligations. Booking records are typically retained for a minimum of three (3) years.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you

• The right to request correction of inaccurate information

• The right to request deletion of your personal information (subject to legal retention requirements)

• The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at stay@the-verdant.com.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at the email below.

8. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted and processed through PCI-compliant third-party processors. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted to this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your privacy rights, please contact us at: stay@the-verdant.com